CANCELLATIONS AND REFUNDS

CANCELLATIONS AND REFUNDS
The cancellation policies outlined below take into consideration the costs SCT incurs long before groups ever depart.
Notice of cancellation from a tour will only be accepted from the participant, his or her legal guardian or the group leader.
The date of cancellation will be determined by the date on which SCT receives written notice to the Group Leader and/or forward to:
Superciao Tour srl 
Via E. Forlanini, 52
20862 Arcore, (MB), Italy
tour@superciaotour.com
amministrazione@superciaotour.com
federica.protti@superciaotour.com

Cancellation refunds can only be made to the person whose name appears on the account; monies cannot be transferred to another account. 
The refunds will be made within 60 days from the request.  

1. SUPERCIAO TOUR STANDARD CANCELLATION POLICY
90 days or more prior to departure: Full refund less a $ 250 cancellation fee*.
89 to 66 days prior to departure: Full refund less a $ 450 cancellation fee*.
65 to 30 days prior to departure: Refund 50% of the Program Fee*.
29 days or less prior to departure: No refund will be issued.  

2. CANCELLATION WITH REPLACEMENT**
90 days or more prior to departure- Full refund less the non-refundable $250 cancellation fee*.
89 - 66 days prior to departure - Full refund less a $ 350 substitution fee*.
65 days or less prior to departure- Replacement can no longer be accepted.    
* Non-refundable fees are also deducted from refunds.
** When a participant cancels the reservation but finds a person to replace him or her for the same Program.